FREQUENTLY ASKED QUESTIONS

15% Discount for Merry Makers Market Event

  • What products are included in the 15% discount?
    The 15% discount applies to all full-priced products, including our Christmas Advent Calendar.

  • Are bundles or sale items included in the discount?
    No, the discount does not apply to any bundles or items already on sale.

  • How long will the discount be available?
    The discount will be available exclusively during our upcoming market event. 1st- 11th November

  • Can I combine the discount with other offers or promotions?
    No, this discount cannot be combined with any other offers or promotions. Please only use one discount code or your order will be canceled and refunded.

  • How do I apply the discount to my order?
    During the market event, simply apply the provided discount code at checkout to enjoy 15% off eligible items.

  • What materials are used to make your felt products?

    • All of our products are made from 100% azo-free sheep wool, imported from New Zealand.

  • Where are your products made?

    • All of our products are hand made in Nepal by local artisans. This company emphasizes craftsmanship, sustainability, and fair trade, and it takes pride in producing high-quality felt products while upholding ethical values.

  • Are your finger puppets suitable for children?

    • They are suitable for all ages! But have been specifically designed for primary school aged children. Please note that they are not recommended for children under the ages of 3 without adult supervision

  • Do you offer wholesale orders?

    • Yes I do, please contact hello@createandwonder.com for more information.

  • How do I care for my finger puppets?

    • The manufactures recommend spot cleaning with water any marks or messes on our felt products.

  • Do you offer international shipping?

    • Only to New Zealand at this stage

  • Can I customize my order with specific animals or colours?

    • At this stage I am unable to provide specific changes to any current stock, but if there is a specific animal you would like made, please feel free to contact me at hello@createandwonder.com to discuss options.

  • How long does it take to process and ship orders?

    • If an order is placed on a week day before 12pm it will be placed in the post box the same day.

  • Are your finger puppets eco-friendly?

    • Yes, the manufacture I use is dedicated to being environmentally responsible. They use eco-friendly materials from renewable sources and design their production processes to cut waste and energy use. This ensures that their products have a minimal carbon footprint.

    • Create&Wonder is also looking towards implementing a tree planting initiative, to combat the carbon footprint that it takes to ship our products from Nepal, to Tasmania, and then onto you. Hopefully this will start mid 2025

  • Do you offer any discounts or promotions?

    • I offer discounts for educational facilities. Please feel free to send me an email at hello@createandwonder.com through your educational email to discuss further.